Unable to log in on laptop

I am unable to access Honeycode on my laptop (Windows 11) although it continues to work on my phone. On my laptop, when I get to the login page and enter my email it just spins forever. I can see some 401 errors in the console. I have tried restarting laptop and it didn't change anything. Please help!

Hi @Michael_W_SCR, nice to see you again! :slight_smile: :honey_pot:

Thanks for sharing what you're experiencing; we would advise to first check any VPN connection or network settings or that may be affecting the access. See this article for other areas to check: Troubleshooting Loading, Connectivity, and Network Issues

Let us know if that help, and if you or your team have any further trouble.

It looks like it was a caching issue. I cleared out all of the cached data for honeycode.aws domains in my browser (Chrome) and then it started working correctly again.

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Got it, glad it's working for you now, @Michael_W_SCR! :slight_smile: :white_check_mark:

Thanks for sharing what the issue was too. Let us know if anything else comes up.

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