I have been reviewing this article on recovering snapshots for workbooks.
I have a workbook that is 2-3 months old, and I made many changes to it today. However, when I follow the guide on how to attempt to recover a snapshot, only the "rename" and "share" options are on that menu. How do troubleshoot this issue? Is there a way to trigger an archive at this time (including through aws command line tool)?
Hi @Alyssa I ran into some problems with syncing my orgs gsuite accounts to aws sso, (i opened a ticket to fix that) and now I can't make myself the owner of the workbook I created. It allowed me to set up my account as a contributor. Is there a way for me to reclaim ownership of my apps? Thanks
We see your issue report regarding SSO syncing, and we'll take a look at what may be going on.
For the second issue, are you able to login to the original account that owns the workbooks? Let us know what steps were taken and what you see (Please submit that information privately in an issue report, with any relevant screenshots).
No, the old account and new account are the same email address, but must have different ids in AWS SSO.
My account for example in honeycode shows two email addresses mlawrence@tm... The first one is greyed out as it got deleted from aws sso while i was figuring out the account sync tool. The second account, which is the one that now is recognized is from a gsuite -> aws sso sync I did after deleting the original account.