Are Honeycode servers down?

[Eric0]

My Honeycode app doesn't seem to be able to connect to the backend data (both on the app itself and on the tables). My team and I have tried using different devices and different internet connections to no avail.

Is there any way to get around this?

[Evelyn]

Hi @Eric0,

Are you still experiencing this issue?

Thank you,
Evelyn

[Eric0]

Hey @Evelyn - I'm afraid so; what did end up working was opening Honeycode up in Incognito mode; but the issue seems to persist on the main browser even after a cookie wipe.

Any idea what could be causing this across our devices?

[Evelyn]

Hi @Eric0,

Do you mind trying to add http://builder.honeycode.aws and http://app.honeycode.aws to your adblocker's (i.e. uBlock Origin or Adblock) allow list? If you don't use an allow list can you try disabling all extensions (one of them may be doing something similar).

Thank you,
Evelyn

[Eric0]

Hey @Evelyn, that worked like a charm! Thank you so much

[Evelyn]

Hi @Eric0,

Awesome, that's great to hear! Thank you for letting us know.

Best,
Evelyn